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About Us

Our goal is to provide our casino players with the highest quality in online casino experience, as well as the most and best value for all customer budgets. This we assure our players that they are of the most importance to us.
Please take a look around in Casino and all of the fun, exciting and thrilling games we have to offer you as our valued customer.
If you have any comments or suggestions, please feel free to contact us.

Why choose our casino?

  • Because of several years (!) of research and development by our team. This means that our whole team has spend days, weeks, months, yes even years of studying many already excisting online casino. We have integrated the good and unique points of these casino in our environment. Of course there are many flaws and annoying issues with other excisting online casino according to their players. To avoid these flaws and annoying issues we have had many surveys among the players of other well-known and lesser-known online casino. After these surveys we had gathered the knowlegde on how to avoid errors and now we are sure that our players have the best experience at our casino. All this work has been done BEFORE going live with our casino.
     
  • Because we have got the best bonuses in the industry; a free -no deposit needed- bonus when registering, a great bonus at the first deposit, big bonuses at all future deposits, FREE bonuses on a weekly (random) base, Tell-A-Friend bonuses and loyalty bonuses! Want more? Okay! We give away HUGE FREE PRIZES and random BONUSES every month to new and already registered players without them having to do anything!
     
  • Because we are a 100% legitimate and fair casino, no scams and just the best (3D) slots, most thrilling table games, the best live games, honest and fast payouts and all this according to the rules of
    "normal brick" casino.
     
  • All transactions are 100% secure because we have the best multiple layers of encryption and protection active at all times.
     
  • We provide the highest quality in games that all have been tested and have received licenses and / or certificates from several companies like Alderney, eCOGRA, NMi, Trisigma, and so on. Our players can be absolutely sure every game is fair and secure.
     
  • Because we have got the best and most professional customer service and staff who are ready to serve you 24/7 regarding all your questions, problems and comments.
     
  • Last, but not least; we realize that we are nothing without our customers, YOU! This is why we always listen to, and act upon, your suggestions, comments and questions so we can provide and keep providing you with the best service and the greatest online casino fun and experience!



  • Convinced that our casino is your place to play? Then sign up now!
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    Account Questions

    How do I create an account at Morgan Casino?

    Click the orange button "Join Now" in the top right menu, fill in your details, pick your welcome bonus. Easyweasy, you're a Morgan family member now!

    I am under 18 years old. Can I play?

    No you can't. Gambling whilst under the age of 18 is a criminal offence and Morgan Casino takes a severe responsibility to prevent access for anyone underage. Therefore appropriate age verification checks are carried out.

    I forgot my password. How do I get a new one?

    Click "login" in the top right menu, select "I forgot my password" and enter the email address you used when you registered with Morgan Casino We will send an email with a link that you use to change your password. If you don't get the email, check your junk mail (Spam).

    Where do I find my personal stuff?

    Once logged in click on "My Account" on in the top menu to get to your personal stuff. Here you will find everything related to you and your casino adventure, personal information, Details & settings, player status and all your balance information.

    How do I stop my subscription to newsletters?

    Click on your "My Account" in the top menu and select "Account Profile". Here you can turn on / off your subscription to newsletters and promotions on the bottom at the checkbox.

    Cashier Questions

    How do I deposit money to Morgan Casino?

    Click your balance in the left hand menu, select the desired deposit method and follow the instructions. At Morgan Casino you can deposit using Visa, Mastercard, Skrill, Neteller, Paysafecard, Trustly or Bank transfer.

    After depositthe funds are not my account?

    No need to worry. First make sure that the funds were deducted from your card/account and then contact us. Most likely we will be able to trace and solve the problem without any proof of deposit. However in some rare cases we might ask you for a copy of the transaction to be able to investigate it with the payment provider.

    Is there a deposit fee at Morgan Casino?

    No, unlike almost all other online casinos we do not charge any fee for deposits OR withdrawals. Pretty fancy right?

    Bonus & Free Spins Questions

    What is a bonus?

    A bonus at Morgan Casino can mean free spins, extra money to play for directly or extra money you receive after making a deposit. The type of bonus and the size of it varies and you need to wager the bonus money in order to withdraw the funds. If you, for example, receive a 50% deposit bonus, we will add 50% more money on top of your deposit amount. In this case, you'll get EUR50 extra from us if you deposit EUR100 to your account.

    What are free spins?

    Free spins (or free rounds) means you get to play for free on a game in the casino a number of rounds, of course with the same chance of winning as when you play for your own money. Winnings on free rounds are converted to bonus money with a wagering requirement of 40 times the bonus amount.

    What are the bonus wagering requirement?

    Before you can withdraw your bonus money they need to be wagered. All bonuses must be wagered 40 times the deposit amount and free spins winnings also 40 times times. You can make a withdrawal before you have fulfilled the wagering requirement, but then you will lose your bonus money.

    Technical Questions

    Games are slow. What's wrong?

    Make sure you have the latest version of your browser installed (we recommend Google Chrome) and the latest version of Flash. Also make sure that it's not your internet connection that is the problem (try to play with the network cable if the wireless connection is not working like it should) and close any background programs that might drain your bandwidth.

    I cannot open the game. What's wrong?

    This may mean that you have lost contact with the server. Try to log out and log back in and try again. Sometimes you may need to shut down the browser and start over from scratch for the game to load. Contact our support department if problem still persists.

    How do I take a screenshot?

    Taking a screenshot means taking a photo of what is currently visible on the computer screen (as if you were taking a picture of the computer screen with your camera). The image is saved as a file on your computer and can easily be attached to an email and sent to us.
    You can chat with our Live Support team;
    Click on the Live Support tab when openening the support panel. Feel free to ask them any question you have regarding Morgan Casino, your account or (Live) games on the website.

    Of course you can also contact our support team by email at support@morgancasino.com

    If you want to send us a message through our contact form then you can go to our Contact Page.
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